They billed my Credit Card Business April 6, 2020 and I got the kit April 25, 2020. Guide To Snow Teeth Whitening. I started utilizing the package April 26, 2020 per the directions. Guide To Snow Teeth Whitening. I have actually utilized other whitening gadgets in dental workplaces and over the corner and all of them worked except they were not user friendly so I had an idea of what I must anticipate.
I knew something might not be right due to the fact that all whiteners had actually been able to whiten these stains. I began emailing the assistance personnel right away May 8, 2020 and discussed in information my issues. Each time I would email client assistance I would put on e-mail 5th Notice, sixth Notification and so on.
NO CUSTOMER CARE so I emailed and text "I would like a refund duration" (Guide To Snow Teeth Whitening). Today June 25, 2020 I got a call from a SNOW staff member Nicolas who stated this wasn't his job to call clients but believed, he would take some time to call and see if he could assist.
There are wired and wireless devices he ask what I had, I stated, "I didn't see a choice just the wired" He stated, the wireless had the blue and red LED lights which trigger the serum, the wired did not use both that's why mine wasn't working. I request for a refund or exchange I was not granted either - Guide To Snow Teeth Whitening.
No requirement to make a return. Refund has actually been processed. Please enable 5-7 service days for refund to be processed. A present and letter are being mailed to client and will be delivered within the next 3-4 organization days. I thought long and hard on what complaint to examine BBB's checklist in regards to how the individual that called me from SNOW BIOLABS attempted to verbal Bully me into tucking my tail and letting the issue go saying "you are the only individual we know about that our item has actually not worked for them.
He was talking I was listening about I had the wired device and that just had the blue LED so that's probably why is wasn't working for me however the wired device has the blue and red LED lights that activates the bleaching serum, that's what the Celebrities utilize. I lastly got to say my ADVERTISEMENT did not provide the wireless and no discusses how the wired you might plug in your phone and most ADS on Facebook shows the wired. Guide To Snow Teeth Whitening.
I do not understand the rate of the cordless and still do not. That's when he started getting Verbally Violent AS IF MY WHOLE INTENT WAS TO FRAUD HIM! He was so off - I do not believe he even believed I was the one that he lied to, I was the one that had actually been SCAMMED in the first location and I desired my Refund on Something That has been misrepresented and I did not receive what they understood was a defective gadget (Guide To Snow Teeth Whitening).
00 each and then totaled the gift package for you as $ 20 some dollars. The gifts mean absolutely nothing to me what I request for is for the Corporation to be familiar with the Bullying and the Verbal AssaultI got for waiting 3 months for my product, and then almost 5 months for someone like this man to bully and lie to me that I was the only individual that Snow had actually not worked for and was verbally attacking because I request a refund (which their return policy states you will be ensured or refund in thirty days!) or exchange my wired device to a cordless gadget, to see if the cordless work like he stated.
The bullying to try and make me believe it was just my problem, pushing top of thatand being verbally Abusive when I ask for a refund or an exchange (which is stated clearly you can return in 30 days) or 100% ensured or your refund is specified in his Business Policy).
I attempt this person to call me from the Company acting like he was going to assist me but rather wastrying to fraud me once again by stating "he didn't believe I could get a refund. I want the Corporation of SNOW to be knowledgeable about the strategies used in what need to have been a simple refund transaction went to bullying, lying and verbal abuse.
Thank you for your attention, **** ****** All matters have actually already been resolved. Client was completely refunded 26 JUNE 2020 - Guide To Snow Teeth Whitening. Client kept system and gifts. 06/22/2020I placed an order almost 6 weeks ago and still no shipment and no response to 3 follow ups. This is not a low-cost item, putting the cash out to get nothing or any reaction is not okay.
I live in San Diego, shipping from AZ ought to take no more than 2 daysOrder has actually been pressed to the front of the line. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible.
06/22/2020I purchased a teeth whitening set on May 21, 2020. It is now June 22 and I have not received any details about when my order may be delivered. I have actually emailed the company three times and have not received any reaction (Guide To Snow Teeth Whitening). The purchase verification email that I got from Snow mentioned that orders may be delayed 1-2 weeks due COVID-19, however did not supply an estimated shipping timeframe.
We excuse the inconvenience triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible. Order has been pressed to the front of the line to deliver out quickly. please refer to tracking verification email.
06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I instantly got an email that my order would show up in 1-2 weeks. Guide To Snow Teeth Whitening. I got a created e-mail on 5/24 stating that my order would get here in 7-14 days. My account was charged on 5/26. I sent out an e-mail checking on my order on 5/31.
Called 6/8, no action. Emailed 6/10, no action. Calles 6/16, no action. Guide To Snow Teeth Whitening. I don't even know if they are still in business. Looked on their site and it states they are attempting to deliver orders placed by May 4th? Why are they taking brand-new orders and charging consumers if they can't fill them.
Order has been pressed in front of the line to ship amongst countless other orders. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to capture up and get to as numerous consumers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not received shipping/tracking information. I've emailed twice and called with no success. Lastly today spoke with agent who mentioned they would email me tracking information however could not provide ship date. I bought 1 package at full price and another at half off, spent an overall of $224.