They billed my Credit Card Company April 6, 2020 and I received the kit April 25, 2020. Guide To Snow Teeth Whitening. I started utilizing the kit April 26, 2020 per the directions. Guide To Snow Teeth Whitening. I have utilized other bleaching gadgets in dental workplaces and over the corner and all of them worked except they were not user friendly so I had an idea of what I ought to expect.
I knew something might not be right due to the fact that all whiteners had actually had the ability to lighten these spots. I began emailing the assistance personnel right away Might 8, 2020 and discussed in information my issues. Each time I would email consumer support I would put on e-mail 5th Notice, sixth Notice etc.
NO CUSTOMER CARE so I emailed and text "I would like a refund period" (Guide To Snow Teeth Whitening). Today June 25, 2020 I got a call from a SNOW worker Nicolas who said this wasn't his task to call customers however thought, he would take some time to call and see if he could assist.
There are wired and wireless devices he ask what I had, I stated, "I didn't see an option simply the wired" He said, the wireless had the blue and red LED lights which activate the serum, the wired did not provide both that's why my own wasn't working. I request for a refund or exchange I was not granted either - Guide To Snow Teeth Whitening.
No need to make a return. Refund has been processed. Please allow 5-7 organization days for refund to be processed. A present and letter are being mailed to client and will be delivered within the next 3-4 business days. I believed long and hard on what complaint to examine BBB's checklist in concerns to how the individual that contacted me from SNOW BIOLABS tried to verbal Bully me into tucking my tail and letting the problem go stating "you are the only person we know about that our item has not worked for them.
He was talking I was listening about I had actually the wired gadget which only had the blue LED so that's most likely why is wasn't working for me nevertheless the wired gadget has the blue and red LED lights that triggers the lightening serum, that's what the Celebrities utilize. I finally got to state my AD did not use the cordless and no mentions how the wired you could plug in your phone and most ADS on Facebook reveals the wired. Guide To Snow Teeth Whitening.
I do not know the rate of the wireless and still don't. That's when he started getting Verbally Abusive AS IF MY WHOLE INTENT WAS TO SCAM HIM! He was so off - I don't believe he even thought I was the one that he lied to, I was the one that had actually been SCAMMED in the first location and I wanted my Cash back on Something That has actually been misrepresented and I did not get what they understood was a defective device (Guide To Snow Teeth Whitening).
00 each and after that amounted to the present package for you as $ 20 some dollars. The gifts imply nothing to me what I ask for is for the Corporation to be familiar with the Bullying and the Verbal AssaultI got for waiting 3 months for my product, and then practically 5 months for somebody like this guy to bully and lie to me that I was the only person that Snow had not worked for and was verbally attacking since I ask for a refund (which their return policy states you will be guaranteed or cash back in 30 days!) or exchange my wired device to a cordless device, to see if the wireless work like he stated.
The bullying to attempt and make me believe it was just my problem, lying on top of thatand being verbally Violent when I request for a refund or an exchange (which is specified plainly you can return in 30 days) or 100% ensured or your cash back is mentioned in his Business Policy).
I dare this person to call me from the Business acting like he was going to assist me but rather wastrying to scam me once again by saying "he didn't think I could get a refund. I want the Corporation of SNOW to be knowledgeable about the strategies used in what ought to have been an easy refund transaction went to bullying, lying and verbal abuse.
Thank you for your attention, **** ****** All matters have already been attended to. Client was fully reimbursed 26 JUNE 2020 - Guide To Snow Teeth Whitening. Customer kept system and gifts. 06/22/2020I positioned an order almost 6 weeks back and still no delivery and no response to three follow ups. This is not a cheap item, putting the money out to get absolutely nothing or any action is not ok.
I reside in San Diego, shipping from AZ must take no more than 2 daysOrder has been pushed to the front of the line. We ask forgiveness for the trouble caused. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous clients as possible.
06/22/2020I bought a teeth whitening set on May 21, 2020. It is now June 22 and I have not gotten any details about when my order may be shipped. I have actually emailed the business three times and have actually not gotten any response (Guide To Snow Teeth Whitening). The purchase confirmation email that I received from Snow specified that orders might be delayed 1-2 weeks due COVID-19, but did not offer an estimated shipping timeframe.
We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of customers as possible. Order has been pushed to the front of the line to ship quickly. please describe tracking verification e-mail.
06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I right away got an email that my order would show up in 1-2 weeks. Guide To Snow Teeth Whitening. I received a generated e-mail on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent an e-mail monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no action. Calles 6/16, no action. Guide To Snow Teeth Whitening. I don't even know if they are still in business. Searched their website and it says they are attempting to deliver orders put by May 4th? Why are they taking brand-new orders and charging customers if they can't fill them.
Order has been pushed in front of the line to ship amongst thousands of other orders. We say sorry for the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of consumers as possible.
06/19/2020I positioned my order on 5/23/20, as of today 6/20/20 I still have not received shipping/tracking info. I have actually emailed two times and called with no success. Lastly today spoke to agent who mentioned they would email me tracking info but might not supply ship date. I purchased 1 package at full price and another at half off, spent a total of $224.